Frequently Asked Questions
What makes City Cab better than other e-rickshaw brands?
City Cab focuses on real quality, not just looks. We use high-performance motors, strong chassis, and reliable batteries that are tested for Indian roads. Our vehicles give more mileage per charge, less maintenance, and higher earning potential compared to local makes. Plus, our after-sales support and spare parts availability make it a worry-free investment.
How far can a City Cab e-rickshaw go on one full charge?
Depending on the model and battery type:
Lead-acid models can run around 70–90 km per charge.
Lithium battery models can go up to 120–140 km per charge.
Mileage may vary slightly based on road conditions, load, and driving style.
How long does it take to fully charge the battery?
For lead-acid models, charging usually takes 7–8 hours, while lithium models charge completely in just 3–4 hours. Fast charging options are also available on select models.
What is the life of a lithium battery?
City Cab uses A-grade lithium batteries that last for 4–5 years or around 1,200–1,500 charge cycles. They are completely maintenance-free and deliver consistent performance throughout their life.
Where can I test drive a City Cab vehicle?
You can visit our nearest showroom or authorized dealer to take a free test drive. We recommend you experience the ride yourself — smooth pickup, low noise, and solid build — before making a decision.
How can I become a City Cab dealer or distributor?
If you want to start your own business with us, you can apply for dealership through our contact form or call our sales team. We support our dealers with marketing materials, service training, and exclusive regional rights.
Do you provide after-sales service and spare parts?
Yes, we have authorized service partners and trained mechanics in most major cities and towns. We ensure that genuine City Cab spare parts are easily available and affordable, so your rickshaw never stays off-road for long.
What is the warranty on City Cab vehicles?
We provide:
1-year warranty on the motor, controller, and charger
3–4 years warranty on lithium batteries (depending on model)
We also offer extended warranty plans for fleet customers.